Features Benefits

Features of the Appetites! System

Appetites! provides you with everything you need to let your customers order your product online.

Accept payments online, COD or in-store (get paid daily!)
Add a delivery fee per suburb if required
Orders received will automatically print to the printer
Display product photos for each menu item
Customers can order from an mobile, tablet or pc
Edit menus, categories and pricing in real time
Display your menu and prices online
Create special deals i.e. lunch specials or pick-up offers
Specify operating hours for online orders
Create promotional coupon/discount codes
Orders can be pre-ordered for a later date/time if required
Hide unavailable products for pickup/delivery
Offer customers the choice of eat-in/pick-up/delivery
Receive backup orders to your email account
Display the estimated preparation time for online orders
Detailed statistics including daily sales totals and more
Setup multiple stores and control them all from one system
iPhone and Mobile friendly admin control panel
Setup your delivery zones by suburb
No point of sale system is required
Charge for extras, such as toppings or fillings

Customer Management

Build a customer database for marketing purposes
Get customers to return to your site directly
Customers can login to re-order or view past orders
Customers are automatically registered after the first order
An email confirmation is sent when the order has printed
Regular backup of the online ordering system & database
100% managed, hosted and supported in Australia

Benefits

The benefits to your business by introducing the Appetites! online ordering system.

Get Paid Daily!

Charge your customers directly using your own online merchant account. Appetites! does not process or hold onto your hard earned money.

Promote Your Brand

Why promote third-party online ordering websites when you can invest in your own brand? Don’t risk losing customers to your competitors, Appetites! is an independent system that runs behind your own brand.

Control Your Menu & Settings

Our online ordering system allows you to easily edit your menu, store settings, categories and pricing which will instantly appear on your website and mobile site.

Reporting/Statistics

Our detailed reports will allow you to view past orders, sales figures, coupon redemption’s and even map where your customers are located. Appetites! will also send you these statistics weekly. Custom reporting is also available.

Handle Busy Periods

Set cut-off time for pre-orders so that they can be prepared and ready for pickup/delivery within a certain time period. Pause your online ordering when you become too busy in-store.

Marketing & Social Media

Build an effective marketing database, which stores the customer's details, email addresses and phone numbers, allowing you to create targeted marketing campaigns. Use Facebook and Twitter to constantly engage with your customers online.

The benefits of Appetites! for your customers that will drive sales and loyalty for your business.

Increase Sales & Loyalty

Customers who order online tend to order more because they have a menu in front of them and because they don’t feel rushed while purchasing, as they often do over the phone.

Customer Satisfaction

Your customers have easy online access, so now they can order at the click of a mouse. Our online ordering system leads to higher retention, therefore increases profit.

Office Catering

Online Ordering provides the perfect solution for office lunch orders. Orders can be collected around the office and one person can enter the orders into your website without the hassle of calling it in.

Mobile Friendly

Your customers can order from anywhere using any smart mobile device, be it iPhone or Android. You can also control your online ordering system through the mobile version of the admin panel.

Expand Your Reach

Reach more customers by having a website and offering an online ordering facility. An online presence and convenience of ordering online will attract more customers.

Order Accuracy

By enabling customers to take control of the order process the accuracy of orders increases, saving you time and money. Orders arrive exactly how your customers want them!

Happy Memories

We've been using the Appetites online ordering system for several months now, and it works really well. We get several orders coming in directly each day, and that's icing on the cake. We still get orders from other sites, but we get to keep all the profits from the ones coming in from Appetites. It just makes sense.
Roy
Roy's On Melville